ENG

Website requirements

1 The site should contain the following sections:

  • Logo placement of all payment systems, cards are accepted online store to pay for goods and services (Visa, MasterCard), pages online store necessarily. Place the logo must be on the home page or online store, or on a page with a description of the formation or the payment of the order. Text and logo are available upon request at any time;
  • Description of procedure order of goods (works, services). Merchant website or application must be fully functional and have relevant content. Merchant website must not contain error pages (corresponding to HTTP codes 301,302,401,403,404,502), links that do not correspond to business logic, links with redirection other than claimed on the website, pages or links redirecting to other websites (unless such redirection is reasonably clear);
  • Merchant’s contact information must be available to customers without their registration, including obligatory phone number and email address;
  • Description of procedures for the return of funds, provision of substitute goods (works, services), the exchange of goods (works, services), etc. upon cancellation of the goods (works, services). If such procedures are an online store is not provided, it shall inform on their pages;
  • Information on the delivery of the goods (works, services), such as: the timing, methods, possible regions / countries delivery address points issuing goods and access, as well as any other information necessary to obtain a clear idea about the delivery of the goods (works, services), after payment by credit card;
  • In the online store must be included the full company name, VAT, legal and actual address, phone number and e-mail organization engaged in the sale of goods and services;
  • Restrictions of the export activities (when is available);
  • Details of bank cards (PAN, CVC2 / CVV2, Expiration Date) Buyer is not requested on the pages online store when ordering. When paying by bank card the buyer redirected to secured payment page of the ChronoPay.

2 Additional Recommendations:

  • Recommended compliance with the legal entity, which is registered on the site domain name of the seller and the legal entity on behalf of which the contract is concluded with ChronoPay;
  • Upon completion of the payment order Online store gives the customer an electronic copy of the check. A copy of the receipt can be sent by email, transferred to the browser (if the authorization is done in real time), or enclosed in hard copy, if you are a physical delivery of the goods.

 

  • On the main page of the online store with a catalog of goods (works, services) is not recommended to place banners, links to other resources, or ads that are not relevant to site content, the activities of online stores; All pages and links of the online store should be working and adequately treated while querying for them;
  • The store's website should not be placed on a free server (narod.ru, by.ru, etc.);
  • Products / services provided by the online shop must not contradict the current legislation of the Russian Federation;

Prohibited services\goods

  • Child pornography
  • Firearms, Ammunition, Weapons (Swords, Knives, etc.)
  • Tobacco Products, Smoking Mixtures, or Tobacco Substitutes
  • Prescription Drugs/Devices, Controlled Substances, Unapproved Drugs, Unapproved Medical Devices
  • Medical Services and/or Advice
  • Internet Pharmacies
  • Financial Services or Advice (including but not limited to)
    • Check cashing
    • Collection agencies or firms involved in recovering/collecting past due receivables
    • Credit Counseling
    • Currency exchange
    • Debt consolidation
    • Loan or Mortgage Modification
    • Credit card protection (including identity theft protection)
    • Money transfer services/Cash Advance
  • Buyers Clubs
  • Remote Access Services / Technical Support
  • Embassy, Foreign Consulate, or Other Foreign Government
  • Travel Services, including Airfare, Cruises, and Car Rentals
  • Pre-Paid Phone Card or Services
  • Psychic or astrological readings/consultation
  • Hypnosis and/or subliminal recordings or consultation
  • Replica and/or unlicensed branded goods
  • Inbound Telemarketing Companies that receive calls as the result of post cards or similar mailings (as opposed to catalog or media advertising)
  • Outbound Telemarketing Companies
  • Direct Marketing- Subscription Sellers
  • Selling Products/Services as an Agent for a Third Party
  • Sellers offering Substantial Rebates or Special Incentives that are awarded to the cardholder subsequent to the original purchase
  • Avoid the use of negative renewal options or other marketing techniques that may create a false expectation to cardholders that the product or service is “free.”
  • Sites that promote Hatred, Racism, or Religious Persecution
  • Non-Accredited Certification Test Exams, Academic Degrees, or Diplomas
  • Matrimonial sites, “Find-A-Bride”, etc.
  • Cultural artifacts, Antiquities, and Native American Artifacts
  • Police and other Government Identification and Equipment
  • Fulfillment Centers
  • “Get-rich-quick” schemes
  • Medical Benefits packages
  • Medical Marijuana
  • Pseudo-pharmaceuticals (anti-aging pills, sex nutrients, etc.)
  • Sports forecasting or odds-making
  • Extended warranty companies
  • Audio/video text
  • Products that promote or facilitate illegal activity
  • Newsgroups and/or file sharing services
  • Radar and/or cellular jammers or booster
  • Legal services and/or advice
  • Phone unlocking/“jailbreaking”, modification chips, unlock codes